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Behaviour in Organisations Assignment

Introduction - Behaviour in Organisations

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When we engage in reflective practice, we examine our experiences and behaviours from a developmental perspective. It is good to learn about reflective practice since it may be useful in a variety of contexts. The following reflection on my experience of working in a team during the seminar of presenting a report on Junction Hotel has been analysed using Gibbs’ reflective cycle, one of the most useful models available for reflection through six phases (Gibbs, 1988).

Gibbs’ Framework for Reflection

Stage 1: Description of the Event

At stage one, the incident or event that is to be reflected on is described briefly and our experience surrounding it (Gibbs, 1988). We attended a five weeks’ long seminar in which five of us collaborated as a group to work on the given subject of Junction Hotel and the challenges it has been facing currently. The hotel has always been a renowned luxury business in the hospitality sector with a strong reputation for quality service, but these days, the business is confronting a difficult time in terms of basic organisational and procedural operations. During the seminar, we came to know about the reason being poor management and un-investment in the business. Based on this concern, our group was to prepare an initial fact-finding report for the hotel, as well as a presentation outlining the key points of the seminar.

Stage 2: Feelings and Thoughts (Self-awareness)

In this stage, as per Aljuwaiber (2016), the consideration is about thinking and feeling before, during and after the experience of the event. Before we started the seminar, I already knew from theoretical knowledge that team members might not work together properly all the time, and concentrating on the endeavour of people on shared objectives puts forth challenges in completing tasks with as much effectiveness and efficiency as possible. While we were working together on the report and presentation, an issue arrived with one group member about analytical skills, which was then helped by others for him to learn. Post-completion, I felt that all of us were proactive for our entire task at almost the same level.

Stage 3: Evaluation

Through evaluation, we look objectively at both positive and negative perspectives of the experience (Gibbs, 2015). While mostly this teamwork on the seminar about Junction Hotel has been a positive one because of collaborative learning and diverse perspective, certain things did not go as constructive as I presumed. At the initial phase, the performance of the group was not up to the mark, since there was a vivid gap in communication among team members. Towards the end, we worked hard on eliminating this gap. However, by then, another gap showed up in the form of alignment in our analytical interpretation of the subject matter, though, despite that, I synced the overall teamwork towards the proper direction of achieving the anticipated outcome as a leader.

Stage 4: Analysis

The reasons behind certain experiences being positive or negative, as Gibbs (2015) further added, are identified through analysis, and it is the most crucial as well as critical part of the reflection. My experience during the teamwork can be interlinked with the concept learned during the seminar about working of networking with different people. What attracted me the most among the positive aspects is the scope to view something from different perspectives. This, in future, would serve as a pathway to unlock new opportunities and knowledge and overcome several challenges, as per Sicora (2017). This came to the fullest through the collaborative sense among team members while learning. However, the lack of communication occurred due to some of the members not being acquainted with others. This was throwing a challenge towards me as a leader to complete the task proper synchronised. However, focusing on the learning of motivation and creativity, I discussed this openly with all my teammates and decided to have some out-of-work sessions to know each other a bit. Soon enough, we overcame the communication issues, though the misalignment in our analytical interpretation emerged and created the issue. Since synchronisation is crucial for the accurate presentation of the project, it created obstacles in this process and turned out to be lasting towards the end since none of us was completely aware of the elimination approach for it.

Stage 5: Conclusion

Throughout the seminar and report preparation, based on the opinion of Aljuwaiber (2016), I have completely focused on learning teamwork to the fullest. As a conclusive remark, I can state based on my experience that the group project has helped me learn new ways and perspectives of looking at some of my abilities in which I found both strengths and weaknesses. While leading a team efficiently and effectively, as well as improving communication among teammates, have pointed to my capability of leadership and management, the weakness that I need to improve on is the process to align the interpretive perception with and among other members.

Stage 6: Action Plan






Improve my team alignment capacity

Better alignment of interpretive perceptions with other co-workers

For enhanced work performance and efficiency in the organisation

Through collaboration, constant communication and transparency among team members

Within 1 year

Strengthen leadership abilities

Increasing skills and abilities relating to leadership trait

For leading the team towards the project or organisational goals through achieving particular objectives

Through proactively taking initiative for tasks based on group work, giving them proper direction and making effective decisions

Within the next 4 months


The utilisation of Gibbs’ six steps model has assisted in identifying my strengths, areas of improvement and actions to adopt for enhancement of professional capabilities. While the first to third stages helped to analyse the event and my experience of it, during the latter three phases I concentrated on the way I can improve the experience and result in future.


Aljuwaiber, A., 2016. Studying MBA Abroad: Integrating Theory with Practice.

Gibbs, G., 1988. Learning by doing: A guide to teaching and learning methods. Further Education Unit.

Gibbs, P. ed., 2015. Transdisciplinary professional learning and practice. Springer.

Sicora, A., 2017. Reflective practice, risk and mistakes in social work. Journal of Social Work Practice31(4), pp.491-502.

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