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Introduction Of Leading And Managing Business Organisations

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Business world had become complex and competitive in the recent decades. Complexities in the business world are increasing challenges and issues for the firms to manage the businesses in an effective manner. In this report the researcher would be explaining the concepts related to leading and managing the business organisation.The concepts related to workplace diversity and the scientific management would be discussed in the report.


With the increasing globalisation and expanding internationalisation the issues and challenges in managing the businesses had increased for the organisation. Increasing workplace diversity is a significant challenge that is affecting the firm to a greater extent.When the employees belonging to different backgrounds are working together then it is important for the organisation to focus on managing diversity in an effective manner. Workplace diversity is used for explaining the workplace that composes of employees belonging to diverse backgrounds (Ng and Sears, 2020). The workplace diversity has been characterised by different factors such as age, gender, race, ethnicity, religions, culture and several other factors. When the organisation is havingdiverse workforce then they need to focus on different factors while managing them properly.

Relationship between employee engagement and diversity

In the competitive world the management needs to focus on managing diversity effectively in the firm. When the diverse people are working together then there are chances that the issues related to the discrimination would increase to a greater extent. The human resource management department of the firm needs to focus on developing effective strategies and policies that can help them in ensuring that no individual should face issues related to unequal treatment. If the employees are not treated equally in the firm or are being discriminated on the basis of diverse characteristics, then it will have a negative impact on the organisation. When the employees are not treated fairly, or their cultural values are not respected at the workplace then it will affect employee satisfaction (Suharnomo et. al.2017). Due to this reason, it is significant for the businesses to focus on managing diversity in an effective manner. Along with this the businesses needs to offer equal opportunities to all the employees, and they have to ensure that no favouritism should be practices.

Relevance of HR with diversity

The human resource management faces complexities in managing employees belonging to different backgrounds.When the people belonging to different backgrounds work together then they are having different perceptions and though towards different things and this create great challenge for the firms. Unequal treatment or biasness is faced by the employees then it would have a major negative impact on their performance and will also affect their motivation level. When the businesses are having diverse workforce and if it is not managed in an effective manner then it affects employee engagement and demotivates the employees. It is important for the businesses to manage the diverse workforce in an effective manner so that they can keep all the employees motivated andengaged.

When the workplace diversity is managed in an effective manner then only the organisation can get benefit of having a diverse workforce. If all the employees will feel valued, then they will work with better cooperation and collaborate manner. This would help the organisation in making better decision, generating better ideas and leading the firm towards success and development (Roberson, 2019). Thus, it can be said that all the businesses operating at different levels needs to focus on managing workforce diversity in an efficient manner for better management and leading the firm towards success.


When the businesses are operating at international level then managing workforce diversity is a significant challenge for them. Sainsbury is an international retailer that is offeringproducts and services to diverse nations. The chosen company is having diverse workforce and the company is having effective strategies for managing diversity at the organisation but then also they are facing different challenges in managing it in an appropriate manner. Sainsbury is having employees belonging to different backgrounds at all the level of the businesses.


One of the major challenges that is faced by the businesses while managing diversity is communication. The company is having employees from different social and cultural background and in this caseSainsbury is facing issues in managing diversity. Sainsbury focuses on offering better knowledge related workplace diversity management strategies of the company to all the employees during their training session (Tamzid and Parves, 2017). Along with this the company focuses on developing open communication in the firm that helps them in solving the major challenge of communication while managing diversity.

Conflicts due to cultural differences

The cultural difference between the employees is also a greater challenge for the organisations. The case company face issues in managing the values and norms hold in different cultures. When employees belong to different culture that the major issues faced by the firms is greater chances of misunderstanding and conflicts. There are chances that the employees might face issues while working with one another due to cultural differences that might lead to conflicts among them. For this the case company is working effectively on reducing inequalities and establishing peace and justice in the firm. This would help them in addressing issues related to cultural differences. Along with this the firm also focuses on developing better teamwork and effective communication between the employees (Al Habibi, 2019).

Managing the issues related to Discrimination

Discrimination is one of the major challenges that is faced while managing diversity at the workplace and this also occurred in the case of Sainsbury. The company face issues in managingemployees with different backgrounds, religions and gender. Sainsbury is facing issues related to gender discrimination and this is affecting the diversity management to a greater extent(Shelley André, 2018).The company is focusing on managing the issues related to discrimination in an effective manner so that they can manage diversity in an appropriate manner. For this the company had prepared the discrimination guide for their managers and employees that can help then in reducing such issues related to discrimination.Along with this the firm is also working effectively for improving their internal communication that can help them in reducing the issues related to discrimination. This is allowing the employees to discuss with their seniors or other top executives regarding any kind of discrimination faced by them. It can be said that due to large size and large number of employees, the case company is facing different challenges in managing the diverse workforce. But the company is working effectively and had developed different policies and strategies that is helping them in managing the diverse workforce properly.


While managing the businesses it is essential for the businesses to make effective use of different management models in an effective manner. The major objective behind using the management is that it helps the firms in managing the businesses in an appropriate manner.

Defining the Rational goal theory

Rational goal theory is one of the effective models that is widely used by the businesses across the globe. According to the rational goals model the businesses needs to focus on understanding the organisation’s ability to achieve their goals (Paramboor and Ibrahim, 2018). This theory is effective, but it is also having some of the major disadvantages.

Weaknesses of scientific management theory

The major weaknesses of this management model are that it requires higher capital, can reduce the productivity, work division, increasing stress, wrong assumption, time consuming and might demotivate the teams. Although this theory can offer different negative things to the organisations but then also the firms are using this management model. The major factors that motivate the businesses to use this model instead of all those weaknesses is that it is having a major role to play for the firms by helping them in achieving their objectives. For example, Apple Inc. one of the leading brands is also making use rational goal theory as this helps them in motivating all the employees to complete the assigned task on time. Along with this the company also applies this theory in their production management which is helping them in reducing the time of production of one product. It can besaid that scientific management theory is helping the company by reducing the time of production and this can offer long term benefits to them (Trivedi, 2019).

Reasons behind using scientific management theory

In present business world the firms are using the scientific management theory beside its weaknesses because it is acost-effective method that is helping the firm in an effective manner. When the firms are using this management model in an appropriate manner then it can help them in reducing the cost of production and can offer cost efficient benefits. Along with this theory is also effective in increasing the production and can help the firms in rapid industrial development (Braverman, 2020).


The scientific management theory helps the management of the firm in managing the different business operations in a systematic and scientific manner. There are different characteristics of the scientific management theory and they are explained below in detail such as:

Characteristic 1 Scientific approach of management

One of the important characteristics of this management theory is that it works on scientific approach. when the firm use their theory then it helps the businesses in managing all the businesses operation in a systematic and scientific manner. This helps the firms in managing the operations more effectively and accurately with less error (Su, 2017).

Characteristic 2 Ensure that most efficient ways of working are used

While using this management model it helps the firms in aiming at working with best technologies and strategies that can help them in working effectively. This can help the firm in better production targets and working effectively towards them that can led the company towards high profits.This is one of the important reasons because of this the firms are still using this management model and the theory is not phased out entirely in the operations of some operations.

Characteristic 3 Scientifically train employees

The important characteristic of scientific management theory is that at aims at training the employee scientifically. Along with this they allow the employers to use the latest technologies and make their employees train effectively so that they can make use of these technologies in an effective manner. While training the employees the company might face issues but when the firms use this in an effective manner then it can offer great benefits to them. Majority of the businesses in the present business world are still using this theory because as it can effectively increase the productivity and can offer benefit to the company (Schein, 2017).

Characteristic 4 Divides the work between employees and managers

While using the scientific management theory the firms need to focus on following that all the rules and regulations and the task is well distributed between employees and manager. This increased pressure for the employees and can demotivate them. Along with this it also increased stress but the benefit for the employer is higher. It can be said that some of the businesses use this management model in such an effective manner that it is offering better outcomes. When all the employees perform their assigned task in an appropriate manner then it improves overall business performance.

Thus, the scientific management model is hard to apply, and it is offering several disadvantages also, but the benefits are still there. This is the only reason that the businesses are still using this management model in some of the sectors for achieving their business goals and leading the firm towards success and development.


The above-mentioned report had discussed regarding different concepts related to management of business operations. Workforce diversity is having a major impact on the businesses, and it is essential for the firm to manage it in an effective manner. Along with this the report had also mentioned detailed description related to scientific management model.


Al Habibi, B., 2019. HR practices of Marks & Spencer, Selfridges, Primark, and Sainsbury’s (Doctoral dissertation, University of Science & Technology).

Braverman, H., 2020. Scientific management. In Industrial Work and Life (pp. 111-127). Routledge.

Ng, E.S. and Sears, G.J., 2020. Walking the talk on diversity: CEO beliefs, moral values, and the implementation of workplace diversity practices. Journal of Business Ethics164(3), pp.437-450.

Paramboor, J. and Ibrahim, M.B., 2018. Scientific Management Theory: a Critical Review from Islamic Theories of Administration. Al-Shajarah: Journal of the International Institute of Islamic Thought and Civilization (ISTAC), pp.321-336.

Roberson, Q.M., 2019. Diversity in the workplace: A review, synthesis, and future research agenda. Annual Review of Organizational Psychology and Organizational Behavior6, pp.69-88.

Schein, A., 2017, September. Taylorism and Amazon: Scientific management at the world's most successful retail company. In 10th Annual Conference of the EuroMed Academy of Business (pp. 1554-1564).

Shelley André, R.N., 2018. Embracing generational diversity: Reducing and managing workplace conflict. ORNAC Journal36(4), p.13.

Su, Y., 2017. Taylor scientific management theory carding and significance of organization management. Social Sciences6(4), p.102.

Suharnomo, A.Y., Wahyudi, S. and Wikaningrum, T., 2017. A systematic literature review of managing workplace diversity for sustaining organizational competitive advantage. International Journal of Mechanical Engineering and Technology8(12), pp.398-406.

Tamzid, M. and Parves, M.T., 2017. Human Resource Management Policies and Diversity Management (A Case Study on Sainsbury’s). Human Resource Management8(4).

Trivedi, S., 2019. A Study on Development of Personal and Management Skills in Apple Inc. International Journal of Human Resource Development and Management9(1), pp.1-9.

ource Development and Management9(1), pp.1-9.

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