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Understanding Health And Social Care Practice - Reflective Account And Action Plan

Introduction: Understanding Health And Social Care Practice - Reflective Account And Action Plan

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Most stakeholders demand PepsiCo establish a worldwide “environmental, health, and safety (EHS)” infrastructure and exhibit best practices. This guarantees that it will keep PepsiCo high quality throughout all of the overseas expansion, lowering overall EHS risk appetite. To assist organisations to improve preserving employees, the atmosphere, and thus the communities within which they operate, EHS regulations, protocols, among methodologies have just been institutionalised (pepsico.com, 2023). EHS procedures but instead programmes enable firms to manage operations hazards, allowing them to create competitive advantages yearly (pepsico.com, 2023). At PepsiCo, with us Global Surroundings, Mental well-being, but instead Safety (EHS) operate effectively and strive to accomplish a 'Beyond Zero' perspective, that either, assisted by with company EHS strategy, aspires to realise an injured shoulder corporate world and then a civilization of optimistic impact on the wellness and most well of with PepsiCo workers, the surroundings, and indeed the communities where PepsiCo do business.

There still are multiple ethical paradigms that just might influence this investigation. The assignment delicately selected the “dignity-enhancing framework”, established by Chris Gastmans (2013), along with Julian Hughes as well as Clive Baldwin's (2006), the concept of “conscience-guided reflection” (Alzheimer-europe.org, 2023). According to lived experience, each individual as well as every scenario seems unique. A person's “lived experience” seems to be the manner any individual perceives a specific event and otherwise circumstance. Even now in circumstances that appear to be roughly comparable, people's political “lived experience” differs, individuals create meaning on comparable events in varying methods and then have distinct feelings as well as emotions and worries (Alzheimer-europe.org, 2023). The above personal experiences might be viewed as the beginning point for decision-making.

Main Body

A. Reflective Frameworks (Gibbs' Reflective Cycle)

It enables individuals to identify their own shortcomings as well as strengths and utilise this information to influence them proceed to conduct. Assessment can assist individuals to improve overall personality learning potential, commitment, and indeed the level of assistance that can deliver. This seems to be based on the fact that they aid there in the methodical deconstructing of complex events, allowing people to guarantee that people answer those appropriate reflecting questioning for every point of such an encounter.

Graham Gibbs created the Gibbs' Reflective Cycle in 1988 to supply a framework for understanding events (ed.ac.uk, 2023). It serves as a framework for evaluating events, but also its circular structure adapts itself very well enough to approach the public, helping individuals to understand and prepare for situations that then happened well enough and did not go smoothly. It consists of six stages.

Description: I have experienced this while working in the company PepsiCo where there is a loophole in the proper management of health and social care practice.

Feelings: According to this thought, I experienced that I saw that employees of the company are suffering from poor management and the services from the social welfare along with regarding health.

Evaluation: I experienced while working in the PepsiCo company that the good thing about the company is to provide better CSR in society along with the negative side is to maintain the proper health care of the employees.

Analysis: The process of analysis makes it possible to make understand what transpired, where PepsiCo provide a clear statement of their works. They have so far concentrated on the specifics of what transpired in the event.


The “World Health Organization (WHO)” defines a traumatic event as an occurrence that is distinct from the ordinary one that occurs abruptly and at once unforeseen, includes the sense of a life-threatening situation and might contain components of both physical and psychological damage. Extraordinary occurrences can frequently upset enough to overpower or attempt completely inundate an individual's cognitive capability.

During the past twenty years, there have emerged various demands from all over the country to restructure as well as modernize the health system in order to accomplish objectives also including universities will offer, efficient, hospital care. To achieve these goals, “healthcare information technology (HIT)” will play an essential role towards simplifying the delivery of healthcare (Rogowski, 2013). Promising effects using HIT have really been recorded in investigations, encompassing encouragement for people with long-term maintenance, and conversation simplification as elements of healthcare encounters, including increases in medication satisfaction by delivering pertinent information to any and all clinicians (ncbi.nlm.nih.gov, 2023). Generally, it is necessary to have a greater knowledge of the organisational difficulties underlying HIT deployment. What might be known as 'bounding' stands for one of the most difficult aspects of learning OSIs (ncbi.nlm.nih.gov, 2023).

There has been so much research regarding OSIs that it has become difficult to figure out which components should always be investigated as well as how investigations should indeed be undertaken (Rogowski, 2013). Healthcare systems remain focused on priorities including medication satisfaction, collaboration care coordination, and patient-centred care, but a sometimes-neglected aspect is the way these aspirations are tied inside this professional and personal web currently emerging in hospital environments (ncbi.nlm.nih.gov, 2023).

Dignity-enhancing framework

Among the plethora of ethical difficulties associated with dementia patients, later part decisions made by people suffering from dementia sometimes sparked heated controversy. Even against the backdrop of existing as well as rising execution but also supported suicidal behaviour (EAS) regulations, an increasingly overwhelming amount of my suffering from dementia writes down a strong wish to determine when the death is (Gómez-Vírseda and Gastmans. 2022). To cope with both the complexity of execution demands in people with severe Alzheimer's disease, he recommends adopting its Dignity-Enhancing Treatment method as a framework (Thys et al. 2019). This holistic method is built on esteem for individuals because of relationships with individuals in the complete actual experiences. The paradigm views vulnerabilities, caring relationships, as well as decency as critical components of morally diligent care activities. Recommendations must be carried out by the metropolitan area.

The interpretive dialogue

It's indeed frequently unclear whether I desire or what is most significant to individuals. It is possible that it is not even apparent to them. Individuals may appear ambivalent (holding confused sentiments or contradicting views) concerning matters that the management of PepsiCo regards as critical on occasion. As little more than a result, it is critical to not assume what anybody else says for granted and to provide opportunities for further conversation (Boluk et al. 2021). One must examine people's emotions, worries, and grasp of something like the concerns at hand, as well as individual backstories, recognised convictions, as well as temperament. Throughout this approach, people not just attentively toward the persons concerned, but also appropriately understand everything they meant and why it is essential to individuals.

Normative Frameworks

Moral action and coping through ethical and socially responsible circumstances necessitate the use of some form of the prescriptive criterion “i.e., an agreement as to what is good and bad, ethical or unethical”. In this regard, professional ethics, attitudes, and philosophies are critical (Rodrigues et al. 2022). Nevertheless, even though previously said, preconceptions regarding what is acceptable, immoral, immoral, as well as immoral can steer us astray since methodologies in order grow as well as fluctuate over time (people always continually becoming established, reinterpreted, constantly questioned) as well as because every scenario becomes different.

B. Code of Conducts

The ethical code of conduct of something like the healthcare staff should be subject to examination. It cannot force individuals to violate the laws in the organisation of PepsiCo. It serves as guidance for doing the responsible thing, but this can encompass absolutely possible scenarios. Nevertheless, a respectful end of life is a matter that impacts everyone's individual living beings, so therefore, this same code of conduct could have been more explicit regarding whether it includes targeted sanctions for committing an error. along with order to render ethical (moral or correct) judgements (Caena and Redecker, 2019). The above indicates that perhaps the ideas of everyone involved must always be got to hear, they must be stated as plainly as appropriate as well as considered legitimate. VBPis a strategy that addresses a wide range of questions, from theory to implementation.

PepsiCo continues to make investments in innovative technology in PepsiCo's major risk categories to decrease danger as well as safeguard company workers against harm. PepsiCo is integrating fleet telemetry as well as preoccupied operating technologies significantly decrease fleets' health hazards, causing fewer accidents on the roads (Caena and Redecker, 2019) PepsiCo additionally continues to cooperate with fellow market standard multi-national firms to connect private market aims with both the United Nations Decade on Commitment for Pedestrian Safety towards enhancing traffic safety through corporate involvement throughout the Together and the Safer Routes (TSR) Alliance.

Action Plan

A. Goals


In medical and social care settings, people must have been able to find common ground and commiserate with each other’s challenging circumstances. Whenever working on mental livelihoods as well as emotions, they must be genuine. Communication is necessary when interacting with patients and their families, especially co-workers (Gorski and Dalton, 2020). Whenever dealing with challenging circumstances concerning customers, overall demeanour, what they say, but also how users use language and actions all matter. Being such a good communicator is indeed necessary when working in the care field in the company of PepsiCo. Supporting many others mainly entails knowing the particular participant's requirements, which necessitates this same capacity to listen closely to understand problems as well as respond appropriately.

Knowledge Gap

In other workshops design, the professional advisers will simply really have to understand the methodology because the discussion inputs will be made by the members themself. If somehow the approach necessitates a rather more detailed design, for instance, a competitive game as well as simulations, then developers will require a greater knowledge of the topic (Giangrande et al. 2019). Usually, the current investigations will entail reading current resources regarding the PepsiCo company. This might include papers, examples, and graphic presentations used during comparable training courses or presentations there at the contracting agency.


Human resources, as a component of a business primarily concentrates on the responsibilities of management personnel and must also give guidance and leadership towards providing a healthy and safe workplace for individuals. It is critical for Hr practitioners to possess a thorough awareness of where and how hazardous their environments are there for boosting employee wellness (Bakker and de Vries, 2021). Numerous HR professionals typically positioned themself along regular traditional personnel managerial activities including vacation administration, performance evaluation, recruiting, and learning and development and also have forgotten the importance of safety along with health at work to the employee connection.


Goals Specifics Measurable Attainable Relevant Time-bound
Goal 1: I will increase my knowledge of and enhance my fast aid solution I will take the training from the specialist from the medical expertise Gainning knowledge expectation from the PepsiCo company My attainable for attaining the regular training Improve skills enhance my knowledge from several medical guidelines 6 months
Goal 2: I will enhance my writing and communication skills to collaborate with people in a proper manner This is critical for facial expression conferences including video calls. Maintain an open demeanour to look approachable. From the company general meeting and the conversation Regular group discussions Regular speaking practice involving team members 6 months
Goal 3: I will increase my self-personality for representing myself in the front of any critical situation I must begin by taking a thorough look at myself, examining personal characteristics, advantages and shortcomings, and all that has to be improved. By creating my daily conversion with my seniors and management team By involving in the critical decision-making process Regularly I will check my improvement by following in a logbook 6 months

Table: 1: SMART Goal


The evaluation focuses on the individual's deficiencies as well as strengths, with the goal of using this information to affect how they continue. Assessment can help people enhance their general personality, learning potential, dedication, and the degree of support they can provide. This is based on the fact that they assist in the systematic deconstruction of complicated events, helping individuals to ensure that people answer the proper reflective questions at each step of such an interaction. On the other side, the evaluation addresses the importance of communication while collaborating with patients and their relatives, particularly employees. When dealing with difficult consumers, general demeanour, what they say, but also how users use words and behaviours are all key. Being a competent communicator is essential while working in the care profession at PepsiCo. Supporting many people includes knowing the specific requirements of each participant, which necessitates the same ability to listen intently in order to grasp difficulties and respond correctly.


alzheimer-europe.org, (2023). General guidelines to facilitate ethical decision making available on, https://www.alzheimer europe.org/sites/default/files/alzheimer_europe_ethics_report_2015.pdf [Accessed on 11.02.2023].

Bakker, A.B. and de Vries, J.D., (2021). Job Demands–Resources theory and self-regulation: New explanations and remedies for job burnout. Anxiety, Stress, & Coping, 34(1), pp.1-21.

Boluk, K.A., Cavaliere, C.T. and Duffy, L.N., (2021). A pedagogical framework for the development of the critical tourism citizen. In Activating Critical Thinking to Advance the Sustainable Development Goals in Tourism Systems (pp. 19-35). Routledge.

Caena, F. and Redecker, C., (2019). Aligning teacher competence frameworks to 21st century challenges: The case for the European Digital Competence Framework for Educators (Digcompedu). European Journal of Education, 54(3), pp.356-369.

ed.ac.uk, (2023). Gibbs' Reflective Cycle available on, https://www.ed.ac.uk/reflection/reflectors-toolkit/reflecting-on-experience/gibbs-reflective-cycle [Accessed on 11.02.2023].

Giangrande, N., White, R.M., East, M., Jackson, R., Clarke, T., Saloff Coste, M. and Penha-Lopes, G., (2019). A competency framework to assess and activate education for sustainable development: Addressing the UN sustainable development goals 4.7 challenge. Sustainability, 11(10), p.2832.

Gómez-Vírseda, C. and Gastmans, C., (2022). Euthanasia in persons with advanced dementia: a dignity-enhancing care approach. Journal of Medical Ethics, 48(11), pp.907-914.

Gorski, P.C. and Dalton, K., 2020. Striving for critical reflection in multicultural and social justice teacher education: Introducing a typology of reflection approaches. Journal of Teacher Education, 71(3), pp.357-368.

ncbi.nlm.nih.gov, (2023). Review of Social and Organizational Issues in Health Information Technology available on, https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4532839/ [Accessed on 11.02.2023].

pepsico.com, (2023). Environment, Health and Safety available on, https://www.pepsico.com/our-impact/esg-topics-a-z/environment-health-and-safety [Accessed on 11.02.2023].

Rodrigues, P., Ostyn, J., Mroz, S., Ronsse, A., Menten, J. and Gastmans, C., (2022). Ethics of sedation for existential suffering: palliative medicine physician perceptions-qualitative study. BMJ Supportive & Palliative Care.

Rogowski, S., (2019). Book Review: Ian Cummins Poverty, Inequality and Social Work: The Impact of Neoliberalism and Austerity Politics on Welfare Provision.

Thys, K., Mahieu, L., Cavolo, A., Hensen, C., Dierckx de Casterlé, B. and Gastmans, C., (2019). Nurses’ experiences and reactions towards intimacy and sexuality expressions by nursing home residents: A qualitative study. Journal of clinical nursing, 28(5-6), pp.836-849.

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