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CHCLEG001 Work Legally and Ethically Assignment

Task 1

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Part 1

  1. Please research and attach to this assessment, examples of two duty statements/ job descriptions:

One for a Certificate III Qualified Educator


Job Role - To provide high quality childhood education development, care to children, and learning.

Key responsibilities & Duties

· Planning and implementation of a quality education program

· For planning, the qualified educator has required to utilize a diversity of teaching strategies

· They have the responsibility to promote the health & safety of all the staff members and children's.

· Improve & maintain healthy relationships with the families and children's.

· They must work effectively and collaboratively with the other educators while supporting each other's development in profession (Preston-Shoot, 2011).

· They have to contribute to the management of the service

· The qualified educator is responsible for ensuring all the practices and reflects the policies and philosophies of the service.

· He is responsible for continuous improvement of the service through reflective practice which is directed by the educational leader & coordinator.

Customer Service

· They are responsible for improving the relationships with children's and their families who are comforting & development.

· Protecting the children's with their rights while ensuring their safety and security

· The qualified educator must aware of children's additional needs and requirements in allergies, diet, and so on.

Innovation and Business Process

· They have to word according to the code of ethics of Australian Early Childhood which has adopted by Wollongong Unicentre

· Ensuring licensing rules with the policies and procedures of Wollongong Unicentre Children's services.

One for a Diploma Qualified Educator.

Diploma Qualified Educator Job Description

Job Role: As a qualified educator, an individual has to design, implement, and estimate an educational program that cares a holistic approach and development of children.

Key Roles and Responsibilities

· Lead the team to design, implement, and evaluate the high quality & diverse educational program (Beaujot, Du & Ravanera, 2013).

· Support the children for participating in the program

· Guide the team for the effective documentation of children's learning

· Ensure effective health of staff & children and hygiene practices that includes regular meetings, risk management plans, and so on.

· The Qualified educator is responsible for promoting wee-being, health, and physical exercise in the service.

· They are responsible for developing and maintaining supportive and responsive relationships with children and their families

· They have to attend professional development meetings

  1. In the table below, identify the main roles and responsibilities required for each position and answer the following questions.

Certificate III Educator

Main Roles and Responsibilities

Diploma Educator

Main Roles and Responsibilities

· Develop & Implement a quality educational program for children's

· Responsible for promoting health and safety for all the staff & children

· Must build positive relationships with the stakeholders

· They are responsible for contributing in the effective management of the service (Carrillo et al., 2017).

· They are responsible for activity to support every child to participate in the program.

· Ensure the effective health and hygiene practices

· Contribute to continuous improvement of the service

· Ensure security and safety for the children's

Reflect on your own skills. Identify 3 of the above tasks you feel you need to develop further for successful employment in Children’s Services.

Develop the skill to build the positive relationship with the stakeholders

Must have coordination skills to cooperate with the child

Leadership Skills

In a centre environment, who would you ask for clarification, direction and support as a Certificate III? (i.e. who is your direct supervisor)

In a centre environment who would you ask for clarification, direction and support as a Diploma(i.e. who is your direct supervisor)

Head of the department

Head of the department

Identify 5 policies and procedures you need to follow in your role as an Educator in Children’s Services

· Children's health and safety

· Services & Leadership management

· The Physical environment

· Educational practice and program (Dodds et al., 2014)

· Collaborative partnerships with communities

Part 2

Read and answer the following questions.

  1. What is a policy?

Policies are principles, procedures, rules, and frameworks that have been adopted by the organizations to achieve long term goals to achieve growth. It has been identified that policies are framed for the organization so that they can take long decisions to be made within the organization. It is the type of guidelines to leader decisions and achieve rational outcomes.

  1. How frequently must they be reviewed?

It has been identified that it is a general rule that the policies and procedures of an organization must be reviewed in one to three years. But the policy experts recommended that it should be reviews every year by the organization.

  1. Why should these be reviewed regularly?

These policies should be reviewed regularly while ensuring compliance with law. It has been analysed that the policies which are regularly update will assist the organization in meeting the objectives on time.

  1. If you had a concern about a centres’ policy or procedure, who would you speak to?

The Qualified educator will speak to the head of children's services to improve it so that the long term decisions can be achieved easily by them.

  1. In the table below identify 2 workplace practices which could be improved in your centre and how you could share these suggested improvements with other staff?

Workplace Practices

Suggested Improvements (please be specific)

How would you share your suggestions and information’s with others colleagues


Parent Partnership- Communicating with families

Ensuring that all parents/carers are greeted on arrival and departure by all available educators.


Discussion about partnership with families at staff meetings.

Consulting with EYLF or MTOP documents to gain better understanding about partnerships.

Services & Leadership management

They must ensure that all the services has been effectively coordinate by them (Finch et al., 2012)

Discussion about the management of children's care while ensuring their safety and security

Educational practice and program

They should ensure the educational program and practice while providing the services to them

Discussion about what would be included in the educational program to provide the better customer service to the children's

  1. In your role as an Educator, identify 1 breach of legislation which may occur in a Children’s Services and provide information as to where would you obtain the latest information on best practice. Please be specific! Please be specific regarding the example and the link to legislation which has been breached as shown below.

For example:

Concern: Room leader requests a staff member who is under 18 to supervise children alone whilst they have a lunch break.

Access to information on best practice: Guide to National Quality Framework page 86. National law section 165 and national regulation 119-120 Centre Base Services.

It has been identified that when the staff member is not able to supervise the children's because of not fully educated then it will create problem which is related to lies on a background check which can lead to criminal charges against workers.

Access to information for best practices is available on right to education, Article 24: Prohibition of employment of children (Brodhead & Higbee, 2012)

  1. Identify the person in the centre you would report this breach to?

The head of the child care services centre is the person with whom the manager or the staff member report to.

Part 3

  1. Using the internet research the following legislation and Governing bodies relevant to children services and completed the table below, identifying the main purpose of each legislative or governing body and how you will use it in your role as educator.

Legal & Ethical Considerations

Main Purpose/Definition

How will you use in the workplace?

One specific consequence of breaches for individuals and children


EEO (Equal Employment Opportunities)


· Provides fair access to employment for everyone.

· Provides a workplace free from harassment and discrimination.

· Use the principles of EEO when employing staff and interacting on a daily basis. Value diversity in the workplace and ensure a culturally safe environment.

· Best person for the position is overlooked

ACECQA (Australian's Children's Education and Care Quality Authority)

It provides the delivery of training, support to state & territory regulatory authorities to undertake tasks.

This quality care authority ensures that young children will receive high quality care including all the things such as learning experience, safe and secure environment, and so on (Love, Walsh & Campbell, 2020).

Serious incidents at the service which poste to a risk of health and safety of children.


National Quality Framework

The purpose of this service to raise the quality education and care services.

It is using by setting minimum qualification to the child ratio requirements for their children's education.

The consequence of breeching NQF is that the service provider is not able to improve the education of children.


National Quality Standards

The aim is to provide high quality services and focusing achieving the outcomes through high quality programs.

By setting the benchmark standards for providing high quality services NQS can be used by service provider

The consequence of breeching this standard is that it cancels the provider's approval.

Education Care Services Regulations

Its aim is to providing the safety and well-being to the children's who are being educated (Wolfenden et al., 2020)

The service using this standard with the help of their parents because the children's are under the age of 6 years.

The children's are not able to learn because of breeching this standard.

EYLF (Early Years Learning Framework)

The aim of EYLF is to provide learning to the children's with the help of classroom activities and inclusive environments.

The service provides use this standard with the help of being responsive to the children. Intentional teaching and adopting holistic approaches (Jones et al., 2014).

Lack of skills and misunderstanding may be the consequence for breeching EYLF

MTOP (My Time Our Place) School Based Learning Framework

The aim of this framework is to improve communication, inspire conversations. and provide a language to the children

By using the principle of MTOP which include strong sense of identity, well-being, effective communicators, and confident learners

Best person for the position is overlooked

Professional Development/Ongoing Reflective Practice

To recover the knowledge and skills in order facilitative developments while increasing the achievements of student

This can be used by continuous education, increasing duties & responsibilities, skill based training, and improve job performance

Cancel the provider's approval

Anti-Discrimination Act

It is the provision goods and services against the law.

The use of anti-discrimination act is to provide equal opportunities to all the persons (Yoong et al., 2016)

Poorer self-rated health and greater relationship strain

Code of Conduct

The purpose of this is to supervise the children all the time and be aware of their safety and security

It can be used by responding all the needs of an individual and demands of the children

Termination of employment and reduction of classification

Code of Ethics

It is a set of declarations of expected behaviour of early childhood professionals.

It is used by the service provides while examining the behaviour of an individual

Demotions, job transfers, and termination

Copyright Act

It is related to the work belongs to an employer

This can be used by working at home also.

Brand reputation has been decreased

Privacy Act

It provides the people of NSW right in relation to collection and storage of personal information

While keeping informed of all the rules and regulations of handling personal information

Compensation and pentiles for privacy data breeches (Finch et al., 2015)

Record Management System

The aim of this system is to have all the details of the child which is accessible to the service provider

By keeping and maintain the records of all the children

Revenue loss and brand reputation

Fair Work Australia/Awards

The role is to assistance employers and employees to maintaining fair & productive workplaces

By providing flexible working hours to the service providers.

Can be penalized or fined by the court


Work Health and Safety

The aim of this standard is to provide appropriate safety equipment to the children (Pond et al., 2019)

This can be used by setting the policies

It is a criminal offense if someone breeching this standard

United Nations Rights of the Child

To maintain the personal relationship and contact with both his or her parents

By providing equal rights to the children

Best person for the position is overlooked

Duty of Care

The aim is to care to the child while taking care of others being not harmed

Safe and high quality services will be provided

Injury or damage of a person

Dignity of risk

To give freedom to make an individual's choice

It is used to apply the freedom to expose themselves at a level of risk

Best person for the position is ignored

Child Protection Legislation for Reporting significant risk of harm

To promote the best interests and safety of children

It is used to investigate reports of possible child abuse (Mayberry, 2016).

Suspend the provider's approval

  1. Identify 4 consequences for breaching any of the above regulations/legislation.
  • Reduction in classification
  • Re-assignment of duties and responsibilities
  • Imprisonment
  • Termination of employment

Part 4

Q1 a) Identify one example of poor ethical conduct that may occur at a service

Being a childcare professional, let’s take an example of working with a friend. A situation in which the childcare professional know that his/her friend is doing injustice with a child, but still do not report a complaint (just to keep the friendship safe) can be called an example of poor unethical conduct. In other words, not keeping the personal and professional life separate is an example of poor ethical conduct.

  1. b) Who would you discuss this with?

If even a friend is doing injustice with a child, it needs to be immediately discussed with the manager of child care centre. The problem needs to be discussed with the person who manages everything in this childcare service centre. So that appropriate actions can be taken to resolve this. (Arshad, Khalid & Hassan, 2020).

Q2 For each of the scenarios below, identify in one paragraph how you would react to the following ethical dilemmas and your reason why.

  1. You are asked by a parent if a child has wet her pants today. You have seen the child physically punished (i.e. smacked) for this before.

If a parent would ask if her child wet her pants today, if she did so, my answer to them would be yes. Being a service provider, if I have seen this child getting punished for her wet pants, I would inform this to the manager too. It is because ethically, this dilemma should not be dealt by punishing the child. Because correct solution to this ethical dilemma would be ensuring that the child is taken care of, change her pants, inform the parents, and talk to the child regarding this politely.

  1. You are a student on placement and are asked to take sole charge of a group of children because a staff member is ill. This is against regulations.

If I would be asked to take care of the charge in the place of a staff member, I would refuse to do it. Because if I know that it is against the regulation and still take the charge, it would be unethical. (Kornack et al., 2020).

  1. A parent has approached you and asked for information about another child’s family.

First of all, I would deny them to disclose the information regarding another child’s family because this is against the regulations. Still, if they would request much and say it’s an emergency, I would take the permission from other child’s family whether they want me to give their information to this parent or not. Then I will take any action accordingly.

  1. You are having a 21st birthday party and think it is alright to copy 100 invitations on the Childcare Centre’s photocopier.

Taking copies from centre’s photocopier for personal use is not ethical in my point of view. Being a childcare professional, I would never do this. Just to save some money, I would never use my work assets for personal use.

  1. A child attends the centre who you suspect rarely receives a bath. You are upset about this as you feel strongly that it is the responsibility of a ‘good’ parent to bathe their child daily (think about your own cultural beliefs verses requirements).

I may feel bad about it that a child is not taking bath regularly, and it is not good for his/her health. But being a service provider, I have no right to force the parents to bath their child regularly. I will definitely advise the parents to do so but I cannot and would not force them for this. Because a child’s parents can keep their child the way they want, I am no one to interfere.

Part 5

  1. Provide 1 example of a daily practice you would ensure that you had gained informed consent from parents.

The example of one daily practice is monitoring the children and stop them if they would do anything wrong while being in the child care centre. For monitoring the child activities, the consent from parents has been taken through a form.

  1. Identify 1 consequence of not gaining consent from parents/children.

Not taking consent from parents have many consequences. Stating one may be the parents alleging childcare centre for doing anything wrong with their children. It may harm the reputation of child care centre and the professionals may get trapped. (McGuire, Gallegos & Irvine, 2018).

  1. List 5 protocols you would follow as a Certificate III Educator in managing a complaint by a parent/family member.
  • Acknowledging the complaint first
  • Assessing its background (Why the parent/family member is complaining)
  • Apologizing to them
  • Ensuring them with a plan that their complaint will get resolved
  • Taking a follow-up with them after resolving the complaint and ask if now it is alright
  1. Identify 1 consequence of not following the complaints management procedure.

Not following the procedure may affect the whole management system of childcare centre and may harm its reputation.

  1. Give one strategy you would use to ensure professional boundaries are maintained with families in your service.

The strategy is to be polite with both children and their familied. It means not using any kind of slang, bad words etc. while talking to them. Being polite does not mean being too much familiar. It just means not using any kind of bad words to maintain the boundaries.

  1. Identify 1 conflict of interest that may occur in your role as an Educator.

In my role of an educator, the conflict of interest may be when someone senior violates the policies of childcare centre for personal benefits, and it affects my job negatively. A conflict may arise in this situation between me and this senior person. (Seale, Kaur & MacIntyre, 2012).

  1. Outline the appropriate actions you would take to ensure this conflict does not affect your practice.

The appropriate action in this situation is calmly discussing the issue with this senior person who has done wrong to me. Then, taking any action appropriately after listening to their point of view.

Part 6

  1. You are concerned about bruising which has re-occurred on a child in your care. Who would you report this concern to and why?

The head of the child care centre because he will handle this issue very well.

  1. List one indicator for each of the following types of abuse:
  • Physical : Fear of going home (Quesenberry et al., 2011)
  • Emotional: Lack of confidence, difficulties in making relationships, aggressive
  • Sexual: Sleep disturbances, pain of irritation
  • Neglect: Failure to provide shelter, clothing, hygienic home, and so on


Preston-Shoot, M. (2011). On administrative evil-doing within social work policy and services: Law, ethics and practice. European journal of social work14(2), 177-194.

Beaujot, R., Du, C. J., & Ravanera, Z. (2013). Family policies in Quebec and the rest of Canada: Implications for fertility, child-care, women’s paid work, and child development indicators. Canadian Public Policy39(2), 221-240.

Jones, J., Wolfenden, L., Wyse, R., Finch, M., Yoong, S. L., Dodds, P., ... & Wiggers, J. (2014). A randomised controlled trial of an intervention to facilitate the implementation of healthy eating and physical activity policies and practices in childcare services. BMJ open4(4), e005312.

Quesenberry, A. C., Hemmeter, M. L., & Ostrosky, M. M. (2011). Addressing challenging behaviors in Head Start: A closer look at program policies and procedures. Topics in Early Childhood Special Education30(4), 209-220.

Seale, H., Kaur, R., & MacIntyre, C. R. (2012). Understanding Australian healthcare workers’ uptake of influenza vaccination: examination of public hospital policies and procedures. BMC health services research12(1), 1-8.

McGuire, J., Gallegos, D., & Irvine, S. (2018). Infant feeding nutrition policies in Australian early childhood education and care services: a content and qualitative analysis. International Journal of Child Care and Education Policy12(1), 1-27.

Kornack, J., Williams, A. L., Johnson, K. A., & Mendes, E. M. (2020). Reopening the doors to center-based ABA services: clinical and safety protocols during COVID-19. Behavior analysis in practice, 1-7.

Arshad, M., Khalid, A., & Hassan, S. M. (2020). Scope of Social Work Practice in Childcare Social Welfare Institutions: Policies, Practices and Problems. Journal of Business and Social Review in Emerging Economies6(2), 949-957.

Mayberry, L. S. (2016). The hidden work of exiting homelessness: Challenges of housing service use and strategies of service recipients. Journal of community psychology44(3), 293-310.

Pond, N., Finch, M., Sutherland, R., Wolfenden, L., Nathan, N., Kingsland, M., ... & Yoong, S. L. (2019). Cluster randomised controlled trial of an m-health intervention in centre-based childcare services to reduce the packing of discretionary foods in children’s lunchboxes: study protocol for the’SWAP IT Childcare'trial. BMJ open9(5), e026829.

Finch, M., Yoong, S. L., Thomson, R. J., Seward, K., Cooney, M., Jones, J., ... & Wolfenden, L. (2015). A pragmatic randomised controlled trial of an implementation intervention to increase healthy eating and physical activity-promoting policies, and practices in centre-based childcare services: study protocol. BMJ open5(5), e006706.

Yoong, S. L., Finch, M., Nathan, N., Wiggers, J., Lecathelinais, C., Jones, J., ... & Wolfenden, L. (2016). A longitudinal study assessing childcare services' adoption of obesity prevention policies and practices. Journal of paediatrics and child health52(7), 765-770.

Carrillo, D., Harknett, K., Logan, A., Luhr, S., & Schneider, D. (2017). Instability of work and care: How work schedules shape child-care arrangements for parents working in the service sector. Social Service Review91(3), 422-455.

Dodds, P., Wyse, R., Jones, J., Wolfenden, L., Lecathelinais, C., Williams, A., ... & Wiggers, J. (2014). Validity of a measure to assess healthy eating and physical activity policies and practices in Australian childcare services. BMC Public Health14(1), 1-10.

Finch, M., Wolfenden, L., Falkiner, M., Edenden, D., Pond, N., Hardy, L. L., ... & Wiggers, J. (2012). Impact of a population based intervention to increase the adoption of multiple physical activity practices in centre based childcare services: a quasi experimental, effectiveness study. International journal of behavioral nutrition and physical activity9(1), 1-13.

Wolfenden, L., Barnes, C., Jones, J., Finch, M., Wyse, R. J., Kingsland, M., ... & Yoong, S. L. (2020). Strategies to improve the implementation of healthy eating, physical activity and obesity prevention policies, practices or programmes within childcare services. Cochrane Database of Systematic Reviews, (2).

Love, P., Walsh, M., & Campbell, K. J. (2020). Knowledge, attitudes and practices of australian trainee childcare educators regarding their role in the feeding behaviours of young children. International journal of environmental research and public health17(10), 3712.

Brodhead, M. T., & Higbee, T. S. (2012). Teaching and maintaining ethical behavior in a professional organization. Behavior Analysis in Practice5(2), 82-88.

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