2.3 Explain where to get additional support and advice about conflicts and dilemmas

2.3. Explain where to get additional support and advice about conflicts and dilemmas

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Course: Level 3 diploma in care (RQF)

Unit 3: Duty of Care in Care Settings

L.O 2: Know how to address conflicts or dilemmas that may arise between an individual's rights and the duty of care

Explaining where to get additional support and advice about conflicts and dilemmas is crucial for effectively addressing complex situations and making informed decisions. Accessing guidance from supervisors, professional bodies, or specialized support services can provide valuable insights and alternative perspectives on managing ethical or practical challenges. These resources offer expertise and support in navigating conflicts, ensuring that individuals can resolve dilemmas while adhering to best practices and maintaining professional standards. By knowing where to seek help, professionals can better handle difficult situations and uphold the integrity of their roles.

Explain where to get additional support and advice about conflicts and dilemmas

There are various available resources for advice and support on dilemmas and conflicts. The most important support and place for advice is family, friends and co-workers. Asking them for insight, perspective and opinion on the situation. They always have some valuable opinions and perspectives that an individual has not considered.

The individual can also take advice from a professional like a counsellor or therapist. They play a crucial role in furnishing fair and independent guidance regarding conflicts and dilemmas. Individuals can also get useful information online as well in books, and articles regarding solving and making better decisions. The collection of more information aids the individual in making the best possible choices for the self. The most helpful resource is that which is built by the individual self. In other words, a personal code of ethics caters as a “go-to” resource while making difficult decisions or solving conflicts. In this case, the person does have not to adhere to others' values and principles, but other values can be considered when they match with the individual`s values.

For this, it is important to think about past decisions as well as conflicts which an individual faces to know about your thought process at that time. It helps in understanding the relevance of the information that individuals use while making the choices.

This self-assessment as well as self-examination aids in discovering an individual`s system of values as well as ethics. The individual can use this as a source or suggestion point at the time of making decisions in future or dealing with conflicts. Further, it takes time as well as trial and error earlier any code of ethics turns “ second nature” in decision-making. Having a beginning point can be useful for anyone at any level in the process.

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