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Amazon: Supply Chain and Quality Management Strategies for Success Case Study By Native Assignment Help.
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The report highlights the organisation's quality and supply chain management effectiveness. These are considered the critical factors within the business that helps in the generation of significance within the operational activities. In the e-commerce business, quality management and supply chain management play an influential role in cost-effectiveness and the generation of sustainability in the long run. Operational activities highlight the importance of e-commerce business in the global market. Quality management in the current scenario highlights the implementation of influential factors generated towards quality control and quality improvement simultaneously (Gajewska et al., 2020). Amazon Inc. is operating in the global market by effectively utilising technology based on which they have effectively gained the clients' views. Effective service generation is facilitated by applying TQM within the specific industry, which also helps generate the brand image for Amazon Inc.
The application of quality management helps engage the stakeholders' views towards the business, contributing to generating revenue and their engagement simultaneously. SCM's importance in e-commerce is essential in ensuring the effective delivery of goods and services in the market where Amazon Inc is operating. Effective SCM helps in meeting the demands of the market. Based on the views of Gajewska et al. 2020, the production factors of Amazon Inc have been improved to significant levels after the implementation of technological sources. SCM supports the organisation's views by reducing excess inventory and lowering the storage cost. Effective warehouse management in the current scenario plays an important role. Efficiency within the business system is highlighted by applying SCM strategies generated by Amazon Inc through technology in prominent factors.
Factors | Analysis |
Functional | High-quality products are sold within the market based on effective pricing to cater to the customer needs in the specific market (Shaheen, 2022). |
Appearance | Highlights the gestures that are effective for customer attraction in the initial period (Luthra et al., 2020). Related to marketing and quality awards won by Amazon Inc. |
Reliability | Generates a high user experience based on the products used by the customers. Reliability is high in this case based on the brand value and operations of Amazon Inc. in the specified market. |
Durability | Durability is high in this case as it highlights technological and economic dimensions (Luthra et al., 2020). Amazon Inc. provides additional product warranties to safeguard the customers' values. |
Recovery | Customer service is effective in Amazon Inc.'s case as it helps regain the organisation's position within the market. Amazon Inc. can generate effectiveness within the market through effective strategies and techniques. |
Contact | Through effective marketing strategies in online factors, the organisation aims to generate of enormous customer base in the global market (Luthra et al., 2020). The brand value has increased the reach of the organisation. |
Figure 1: GAP Theory
Figure 2: Agile vs Lean Supply Chain
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Conclusion
Based on the above analysis, a study was carried out on the aspect of Amazon Inc in the global market that highlighted their effectiveness within the supply chain management process and quality management. It was effective in the generation of favourable outcomes within the business. The integration of effective factors into the operational activities plays an important role as it determines the sustainability of the organisation in the competitive market. Through the application of innovative strategies through the use of technology and the selection of effective suppliers, they have been able to meet the views of the customers through the generation of effective services provided in their views within the market they are operating.
References
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