M-615-3826 Person-Centred Care Assignment Sample

Introduction to Person-Centred Care Assignment Sample

Person centred care is about confirming that preferences, values and needs of people guide clinical decision, as well as offering care which in turn responsive as well as respectful to the individuals (Person-centred care. 2025). In social and health care organisations, person-centred care is not just about offering patients with whatever they need, though it means that they should be offered care on the basis of their beliefs, culture, values, lifestyles, and more. This report will compare and contrast person-centred care with a framework of care delivery. It will also discuss the way to promote diversity and equality when working with the care recovers. Further, it will define personal attributes needed in social and health care, ways to inform the practice, and examine the concept of empathy. Further, the report will talk about ethics with specific reference to medical ethical principles and also analyse the ethical problems from the case study along with the ways to address such issues. Lastly, the report explains two pieces of health and social care legislation and the way the impact care delivery. Concerned report will assess the roles of two agencies which offer guidance for effective care provision.

TASK 1

1.1 Compare and contrast person-centred care with one other model of care delivery

Person-centred care is an approach of care delivery where the values, needs, preferences and choices of the individuals are the main focus. The aim is to make individuals feel involved, authorised and respected within decisions related to their personal care. It involves assisting emotional wellbeing, personal values and physical ease or comfort. The person is not merely a patient or service user, though a proactive associate within their care (Cranmer and Nhemachena, 2013). Such model assists dignity, independence and improved relations among the care recipients and providers.

Moving ahead, one other model of care delivery is Team Nursing Care model. On the basis of this model a cluster of nurse’s function together in order to offer care to a group of service users or patients. The group is controlled by an experienced or senior nurse, as well as each and every member has a particular task to perform. Such model promotes common accountabilities, quicker care provision and teamwork. This works greatly within busy surroundings with a large number of service users. There are noticeable distinctions or difference among both models. The person-centred care model is supple and grounded on what patient requires and desires. It includes the person or individual within decision making and planning about their own care (Prentice, Moore and Desai, 2021). On the contrary, team nursing model is organized and deeds are shared between the group members. The care or support plan is designed by the group, not straightaway with the person receiving care.

Further, both the models intend to augment the quality of care. Team nursing model confirms coordinate and fast care, while person centred-care upsurges independence and satisfaction. The main issues in team nursing are the care offered to the service user might feel less personalised. Whereas, person-centred care needs skilled, qualified staff who can support and understand the diverse requirements and also it takes extra time. Overall, both the models are helpful (Ekman, Ebrahimi and Olaya Contreras, 2021). Though, team nursing is ideal in settings where several patients requires care at the same time, while person-centred care is ideal for fulfilling the individual’s requirement and developing trust.

1.2 Discuss how to promote equality and diversity when working with service users

In health & social care, encouraging diversity and equality signifies treating each and every one fairly and respect their particular differences. Equality refers to offering each and every similar chance, no matter what their race, gender, disability, background, or age. Care providers must treat individuals on the basis of their health requirements and be non-judgemental (Wolbring and Lillywhite, 2021). Further, diversity refers to respecting and recognising the differences among people, like their beliefs, race, culture, etc. Such differences impact the way people live and the kind of care they require.

Many regulations safeguard diversity and equality within the care settings. For instance: the Human Rights Act 1998 offers each and every one the right to be served with respect, fairness & dignity. The Equality Act 2010 turns it illegal or unlawful to serve or treat people in an unfair way just due to who they are. Further, Care Act 2014 and Mental Capacity Act 2005 assists individuals who deal with mental health challenges or learning incapacities.

Care providers should adhere to clear rules, such as Code of Conduct that encourages fair treatment, communication, as well as respect. They also require comprehending diversity and equality practices of their organisations (Kelly et al, 2023). Such policies or practices guide care workers on the way to avert discrimination and assists every care recipients equally. Moreover, one of the ideal ways of promoting equality is providing individual-centred care. This type of care emphasizes on what is being valued by each person or individual. It is also crucial to challenge discrimination when it occurs. If in case a care professional observes unfair treatment, they should report it in order to safeguard the rights of the person. In addition to this, training is also a way to promote diversity and equality. Staff members must participate in diversity and equality training for learning the way to take care of individuals from diverse background as well as treat each and every with respect.

1.3 Define the personal attributes required in Health and Social Care and how they inform practice

Within social and health care, few personal traits or attributes are crucial for professional to offer compassionate, good-quality care. Such qualities aid in developing faith, augment well-being and confirm positive outputs for the care receivers. One of the attribute is empathy, which implies for the capability to comprehend and share feelings of other people. It allows care professionals to connect or relate emotionally with the care recipients, acknowledging to their requirement with support and understanding that augment quality of care (Nembhard et al, 2023). Further, another key attribute is patience which crucial when dealing with challenging circumstances, like discomfort or unhelpful behaviour. Heath and social care workers should remain gentle, cool and calm which makes sure that people feel appreciated as well as cared during tough times.

Furthermore, resilience is another key personal attribute in the field of social and health care. It aids care professionals to handle stress and avert burnout. Healthcare workers many a time face stressful & demanding situation and resilience permits them to deal with issues, uphold mental health and endure offering efficient care. Moreover, competence is another attribute which means having the essential knowledge & abilities to offer care in an effective and safe way. Care professionals should stay updated with latest medical technologies and practice to make sure that they provide the best possible care (Ho, Saxe and Cushman, 2022). Along with this, communication is important in health and social care. This allows professionals to comprehend preferences and requirements of care receivers, confirming that care is personalised as well as responsive. Clear and transparent communication encourages teamwork amongst the staff members.

In addition to this, attributes such as problem solving, conflict management and admiration for diversity are also crucial. Respecting different background makes sure that care is personalised to each and every person, while conflict management and problem solving aids in address issues and confirm flawless care provision (Varkey, 2021). Through exemplifying such attributes, healthcare professionals improve their practice, developing a respectful and assistive environment for both healthcare workers as well as patients.

1.4 Explain the concept of empathy with links to current theories

Empathy is a chief concept within healthcare, defined as the capability to comprehend and share others’ feeling, mainly those who are dealing with tough and demanding situations. It covers respecting the emotions and hurdles of people, their families and also ensures emotional connectivity. Empathy is important for health and social care professional as it nurtures trust, encourages positive relations among the patients as well as carers and augments communication. Moreover, empathy can be categorized into diverse forms, mainly cognitive and emotional empathy. Cognitive empathy is related to comprehending emotions and thoughts of someone. On the other side, emotional empathy is about experiencing or feeling what other individual feels (Stahl, Schroeder and Rodrigues, 2023). The significance of empathetic behaviours within healthcare involves aids such as amplified trust; improves health outputs, augmented satisfaction among the patients and decreased anxiety. Many theories examine the way empathy guides health & social care workers within their communications with service users, some of them are elaborated below:

Theory of Mind: The theory of mind emphasizes on cognitive empathy. It enables healthcare workers to comprehend the desires, emotions and beliefs of others. For instance: if a service user appears distressed, a care professional with great theory of mind can identify that the service user might be feeling sad or anxious as well as respond as per that.

Simulation theory: This posits that the individuals connect with emotions of others through simulating same experiences within their own minds (Plan, 2024). For instance: When a care professional sees a service user in suffering, there are chances that they might recollect their experience of distress, resulting into an emotional understanding of the situation of the service user.

Emotional Contagion Theory: Such theory examined the way people implicitly grasp on emotions of other people through tone of voice, body language or facial expressions. For instance: a care professional may feel a distressed or sad on seeing expression of a patient, developing an emotional relation and promoting them to offer sympathetic care (Cranmer and Nhemachena, 2013).

TASK 2

2.1 Discuss ethics with particular reference to medical ethical principles

Ethics in social and health care refers to the principles, standards and moral values which guide workers in doing what is fair and right for the people. The term ethics came from a Greek term that is ethos, which refers to habit or character. Within the healthcare organisation, ethics aid healthcare professionals differentiate among wrong & right actions and assists them in taking decisions which safeguard the wellbeing of care receivers (Prentice, Moore and Desai, 2021). There exist four chief medical ethical values or principles, also called as principles of bioethics that are broadly utilised within healthcare in order to guide practice. These principles are as follows:

• Autonomy principle assists the rights of individuals in order to take decisions regarding their own care. Care professionals should offer complete information associated with treatments, as well as respect the choices of care receivers, even in the case when they refuse to take treatment.
• Beneficence refers to doing great deeds and serving for the individual’s best interest (Ekman, Ebrahimi and Olaya Contreras, 2021). Healthcare providers must always intend to augment the wellbeing of the patient, like through developing care plans, suggesting appropriate treatments and offering medication correctly.
• Non-maleficence refers to do no damage or harm. Healthcare professionals should evade measure which can harm patients. For instance, evading risky or needless treatments is part of employing such principle.

Justice includes equal treatment as well as fairness. Each and every one must have equitable accessibility to care, irrespective of their financial condition or their background. Resources such as treatments or medication should be spread justly.

Along with such principles, ethical care also includes duty of care, informed care, treating service users with dignity and respect and privacy or confidentiality (Wolbring and Lillywhite, 2021). Such principles aids professionals to managed delicate situations and develop faith with patients, confirming effectual and ethical care is offered.

2.2 Assess the ethical issues from the case study and discuss how these could be resolved

In the present given case, a patient who is HIV-positive asked the manager at clinic to email the patient’s reports to the Urologist. However, due to busy schedule, by mistakenly the manager sent that email to the co-worker of the patient. This resulted into both social distancing as well as support from co-workers, raising many critical ethical problems. Here, the chief ethical issues are the violation of confidentiality (Kelly et al, 2023). As per the ethical values or principles within healthcare, each and every person has a privacy right. The medical condition of the patient was shared or exchanged without their permission that can harm their faith in healthcare providers and also emotional wellness. It also breaches data protection regulations as well as professional care standards.

In addition to this, another ethical problem is non-maleficence. The fault has resulted into patient’s emotional suffering and might lead to discrimination, harassment at workplace or isolation that goes contradiction to the chief value of safeguarding care receivers from harm. In order to resolve such issues, support and an immediate confession or apology must be given to that patient. Counselling and emotional assistance must be arranged in order to cope up with the situation. Further, a formal report in relation to the incident must be submitted, as well as the mistake should be examined. In addition to this, confidentiality and privacy training must be offered to the staff members for preventing such errors in the future. Sturdier data protection strategies should be employed and subtle information must only be shared via protected systems (Nembhard et al, 2023). Further, management must educate workers on the ethical values of autonomy, confidentiality and respect strengthening accountability to safeguard the information of the patient. Through taking such measures, healthcare organisation can redevelop trust with service users and make sure the ethical practices are adhered in upcoming care provision.

TASK 3

3.1 Explain two pieces of legislation in relation to Health and Social care and how they impact upon delivery of care

Legislation within social and health care sets the legal outline to safeguard the rights of people and makes sure safe, ethical & good quality care provision. Two considerable pieces of legislation are associated with health & social care and their impact on care delivery is assessed below:

Care Act 2014: The act emphasizes on promoting wellbeing of individuals, preventing needs for support and care, and encouraging integration of support and care with health facilities etc. (Care Act 2014. 2025). It creates accountability for the local bodies to analyse the needs of people and makes sure that they get suitable care. Further, the Act focuses on empowerment, promoting people to participate in the decision making in relation to their care. It also encourages independence, offering patients more control over their lifestyles. This results into more tailored care and improve overall wellbeing, mainly for individuals with mental health situations or learning incapacities.

Equality Act 2010: The act legally safeguards individuals from discrimination within the workplace and within broader society (Equality Act 2010: guidance. 2025). It confirms that each and every one is treated with respect and in a fair way, both at the workplace and while accessing facilities. Within social and health care, such act encourages inclusive facilities, confirming that care is equally reachable to people. For instance, it assists adjustments like visual aids or wheelchair ramps for individual with disabilities. Through doing so, it donates to augmented quality of care and a highly diverse, respectful care surrounding.

Both the acts straightaway affect care provision through augmenting rights of individuals, assisting ethical care activities and confirming fairness (Ho, Saxe and Cushman, 2022). They aid care professionals to form a respectful, inclusive and safe environment that is crucial for upholding the heightened standards in social and health care.

3.2 Analyse the roles of 2 agencies who provide guidance for safe and effective care delivery in the health and social care sector

Within UK, many health and social care bodies or agencies work for promoting high quality, effective and safe care. The Care Quality Commission (CQC) is an independent regulator or controller of health as well as adult social care within England. The agency ensures that people are provided with effectual, compassionate, good quality and safe care and also it promotes care facilities to improve services (Care Quality Commission. 2025). The body sets important standards which states that all healthcare providers should meet like respect and dignity, protection from harm or abuse, transparency, consent and person-centred care. Such standards aid care providers to deliver or offer care that fulfils the requirements and confirms respect and safety for each and every care receiver. Along with this, CQC does inspections as well as prints reports that promote healthcare settings to do advancements if required.

Moreover, the National Institute for Health and Care Excellence (NICE) aids commissioners and practitioners get the ideal care to individuals, while confirming worth for the tax payer (National Institute of Health and Care Excellence. 2025). NICE formulate best practice strategies on diagnosis, prevention, management or handling of health conditions, and treatment. Such guidelines of strategies aid professionals to take informed decisions which are consistent and grounded on present research. For instance, NICE may issue guidance on handling diabetes, confirming that care is updated, safe as well as effectual. Through adhering to NICE rules, care facilities can decrease health risks and augment service users’ outcomes.

Both the bodies work for the same objective that is confirming people getting ethical and good quality care. NICE assists providers with research-driven guidance and clinical tips, whereas CQC confirms care professionals fulfil necessary standards and adhere with regulations (Plan, 2024). Altogether, these bodies play an important role in safeguarding public health, encouraging fair and consistent approach to care and augmenting facilities across the nation.

If you are looking for a comprehensive Person-Centred Care Assignment Sample to enhance your understanding of modern healthcare practices, Native Assignment Help provides expertly written academic resources tailored to your learning needs. Our high-quality assignment samples simplify complex topics such as person-centred care, equality and diversity, empathy, ethical principles, and healthcare legislation, helping you develop critical thinking skills, improve academic performance, and gain a deeper understanding of health and social care concepts with confidence.

Conclusion

By summing up this report, it has been articulated that effectual care depends on equality, legislation, ethical practice, as well as chief agencies’ guidance. Besides this, it can be inferred that for building trust among the patients and their family members ethical principles must be followed by the care providers. Further, it can be stated that Care and Equality Act has significant as well as positive impact on the delivery of care. Along with this, Care Quality Commission and National Institute for Health and Care Excellence ensures safe and effective care delivery in the field of health and social care.

References

Books and Journals

• Cranmer, P. and Nhemachena, J., 2013. Ethics for Nurses: Theory and Practice. Open University
• Ekman, I., Ebrahimi, Z. and Olaya Contreras, P., 2021. Person-centred care: looking back, looking forward. European journal of cardiovascular nursing, 20(2), pp.93-95.
• Wolbring, G. and Lillywhite, A., 2021. Equity/equality, diversity, and inclusion (EDI) in universities: the case of disabled people. Societies, 11(2), p.49.
• Kelly, Y., O’Rourke, N., Flynn, R., Hegarty, J. and O’Connor, L., 2023. Definitions of health and social care standards used internationally: A narrative review. The International journal of health planning and management, 38(1), pp.40-52.
• Nembhard, I.M., David, G., Ezzeddine, I., Betts, D. and Radin, J., 2023. A systematic review of research on empathy in health care. Health services research, 58(2), pp.250-263.
• Ho, M.K., Saxe, R. and Cushman, F., 2022. Planning with theory of mind. Trends in Cognitive Sciences, 26(11), pp.959-971.
• Varkey, B., 2021. Principles of clinical ethics and their application to practice. Medical Principles and Practice, 30(1), pp.17-28.
• Stahl, B.C., Schroeder, D. and Rodrigues, R., 2023. Ethics of artificial intelligence: Case studies and options for addressing ethical challenges (p. 116). Springer Nature.
• Plan, C., 2024. Adult social care.
• Prentice, D., Moore, J. and Desai, Y., 2021, October. Nursing care delivery models and outcomes: a literature review. In Nursing Forum (Vol. 56, No. 4, pp. 971-979).

Online

• Care Act 2014. 2025. Online. Available through: < https://www.legislation.gov.uk/ukpga/2014/23/contents>
• Care Quality Commission. 2025. Online. Available through: < https://www.cqc.org.uk/about-us>
• Equality Act 2010: guidance. 2025. Online. Available through: < https://www.gov.uk/guidance/equality-act-2010-guidance#:~:text=Print%20this%20page-,Overview,strengthening%20protection%20in%20some%20situations.>
• National Institute of Health and Care Excellence. 2025. Online. Available through: <https://www.nice.org.uk/about>
• Person-centred care. 2025. Online. Available through: < https://www.hee.nhs.uk/our-work/person-centred-care>