BM562 Consultancy in Practice Assignment Sample
Applying Gibbs’ Reflective Cycle and SMART Objectives to Improve Leadership, Communication, and Career Skills
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Introduction
In today’s competitive job market, it has become crucial for an individual to focus on their skills, competencies and knowledge in order to get job in interested field. The report is going to evaluate the skills, knowledge and overall experience while working on consulting projects. Further, the report will develop action plan to improve the skills and knowledge.
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Main Body
Task One - Reflection
Self-reflection refers to the procedures of evaluating own past experiences along with skills, abilities, strengths as well as weaknesses. The section will present reflection on own experience while working on consulting projects through using Gibb’s reflective model that contains six stages such as; description, feelings, evaluation, analysis, conclusion and action plan (McLeod, 2025).
Recently, I participated in the consulting projects and I was a member of group. Without a doubt, working on projects were completely different from theoretical knowledge. It allows a person to get practical knowledge, do tasks at own level and increase knowledge. Align with the Gibb’s model, in starting of the consulting projects, I was little nervous because of thinking about the outcomes of the projects but after that I took guidance from my mentor who encouraged me. I and my other team members assigned the roles and responsibilities according to knowledge and expertise area to reduce the confusion regarding roles and tasks. I have responsibility for researching and identifying best solutions to the problem. I was capable to develop and reinforce a range of abilities and skills while resolving the issues. I have an excellent research skills and that’s why I got role of researcher. I used the research skills to find, examine and utilising information from reliable sources. Moreover, I utilised my communication skills to interact with the other team members throughout the projects. I analysed that I always confidently interacted with others and share my ideas and opinions. As I got researcher’s role, I used my problem solving skills to analyse and find out the relevant solutions. Problem-solving skills refers to the procedure of defining the problem, identifying the root cause of problem, apply the solution and achieving outcomes (Lu and Xie, 2024). During the project, whenever I got relevant information I write down the information for future purpose. I must say these skills have assisted me throughout the project in solving the various complex tasks and activities and due to this we successfully completed the projects.
The consulting project has highly helped me to gain new skills and knowledge. As we are working on the consulting projects related to business, it helped me a lot to know about the internal and external business environment. Because of this project I gained knowledge about the market and industry. Moreover, I developed the creativity and innovative ability. I used internet and Google platform to search about the information and instead of using ordinary solutions I often tried to find creative and novel solutions to the problem. I also learned about how to lead team that helped me to develop leadership skills. It is essential for a person who want to accomplish success in the business career to have leadership skills that include capabilities guide, motivate and encourage people towards achieving common goals (Lebron, Swab and Bruns, 2024). I recognised the significance of time management while working on different tasks. When I start any new task, I always divided the tasks into smaller and more manageable sections so that I can complete task one by one. Time management skills includes effective plan and utilisation of time in order to complete tasks and accomplish goals successfully (Wilson, Joiner and Abbasi, 2021). It really helped me to save my time and efforts and complete the important and urgent tasks first. The skills and business and market knowledge will definitely help me in my future. When I get higher position or leadership in future, I will apply the leadership skills to manage. By using my leadership skills, I will encourage my team members to solve the complex task. I will also use my knowledge about business and market to carry out my work efficiently. Through using time management skills, I will reduce the chances of delays in project and it will also helped me to make good work-life balance.
I and my team members put full efforts and performed our assigned roles and tasks in a way that help to achieve success in consulting projects. I provided full support to my team members whenever they want. However, I faced conflict situations during the project. I believe that conflicts are common when people with different mind-sets, perspectives and background work with each other on common projects. Sometimes, team members did not agree with my solutions and opinions which created situation problematic for us. After that I tried to solve the conflicts instead of avoiding because it could impact the outcomes of the project. Whenever I face conflicts, I pay attention on open and honest communication to solve issues. Open communication is crucial to as it promotes trust, cooperation as well as understanding, facilitating to make strong relationship with other people (Albaharna et al, 2024). I openly communicate with the team members and actively listen their issues. I tried to understand their perspectives and explained the reason behind choosing the solutions. Once all sides are heard appropriately, I and my team members discovered ways and solutions to solve the conflicts. This approach not only resolved the disputes but also enhanced the final outcomes of the projects. From this experience, I figured out that clear and honest communication and active listening are necessary to solve the conflicts group members in an effective way. Conflicts happen in the team task but it is important for team members to know ways how to solve conflicts.
Task Two - Action Plan
Through participating in the projects, I have learned about my skill gaps which need improvement to achieve success in my career. Through making SMART objectives and action plan I will enhance skills to succeed in my business career.
SMART objectives:
- To improve the decision-making skills by books and seminars in 3 months.
- To achieve sales and marketing abilities by skill development course within 5 months.
- To develop the technical skills through joining online course in the next 8 months.
|
Skills |
Strategies/ Actions |
Resources |
Time limit |
Evaluation |
|
Decision-making skills |
I will read relevant books daily 2 hours for 3 months. I also will go to library and read books and articles. I will use online platform and read online articles and regarding decision-making abilities. I also plan to attend the seminars organised by the business professionals and observe how they make decisions related to the business. In seminars, I will notice how they react to different business circumstances and contexts and make informed decisions (Sutiani, 2021). I will take part in team building activities and deal with the different issues. I will try to make decisions to solve the tasks which really help me to enhance my decision-making skills. |
Books, articles and seminars |
3 months |
I will apply knowledge in real life situation and make career-related choices. I will also make personal life decisions through using the knowledge. |
|
Sales and marketing skills |
I will take admission in skill development course in order to become excellent in sale and marketing. I will closely work with my mentor and take guidance. I will learn managerial skills through taking part and solve the different projects and tasks related to the business. I will participate in the group activities and take responsibilities to manage the entire group. I will take help from my mentor and allocate tasks to the team members according to their skills and competencies and empower team members (Morandini et al, 2023). I will learn from my mentor about different sales and marketing techniques. I will also learn about to handle the different types of customers. |
Skill development course |
5 months |
For evaluating the sales and marketing competence, I will ask for feedback from peers and team members as they will provide honest opinion. |
|
Technical skills |
I will use the online platforms like YouTube and join online classes to develop digital literacy. Online platform will allow me to gain knowledge from experts and they will also provide me constructive feedback. Further, I will utilise e-learning platforms to learn basic and advance computer skills. E-learning platforms offer online learning opportunity to people (Emanuel et al, 2021). Through joining online classes, I will also join the workshops where I learn about different tools and software as well as technologies like data analytics, artificial intelligence and other technologies relevant to get success in the business career. |
Online tutorials and workshops |
8 months |
To evaluate the technical skills, I will use the theoretical skills in practical way and solve the tasks and activities through using technical tools and software. |
Conclusion
As per above report, it is concluded that reflecting on own past experiences are helpful in understanding the strengths as well as weaknesses. The entire journey was an excellent experience for me that will contribute in my business career in future. I have increased my confidence level and gained skills and knowledge like leadership skills, time management skills etc. while working on consulting projects which would be useful in future.
References
Books and Journals
Albaharna, A.M., Aloqaili, A.A., Alshahrani, S.S., Aldilbah, F.A., Aljohani, O.A. and Aljohani, K.A., 2024. Building effective communication skills for high-stress hospital settings. J Healthc Sci, 4(12), pp.1031-7.
Emanuel, F., Ricchiardi, P., Sanseverino, D. and Ghislieri, C., 2021. Make soft skills stronger? An online enhancement platform for higher education. International Journal of Educational Research Open, 2, p.100096.
Lebron, M., Swab, R.G. and Bruns, R., 2024. Students as game designers and developers: developing cooperative strategy board games to teach team leadership skills. Organization Management Journal, 21(1), pp.41-48.
Lu, D. and Xie, Y.N., 2024. The application of educational technology to develop problem-solving skills: A systematic review. Thinking Skills and Creativity, 51, p.101454.
Morandini, S., Fraboni, F., De Angelis, M., Puzzo, G., Giusino, D. and Pietrantoni, L., 2023. The impact of artificial intelligence on workers’ skills: Upskilling and reskilling in organisations. Informing Science, 26, pp.39-68.
Sutiani, A., 2021. Implementation of an inquiry learning model with science literacy to improve student critical thinking skills. International Journal of Instruction, 14(2), pp.117-138.
Wilson, R., Joiner, K. and Abbasi, A., 2021. Improving students’ performance with time management skills. Journal of university teaching and learning practice, 18(4).
Online
Fashion Jobs, 2025. Sales Associate. Online. Available through < https://uk.fashionjobs.com/job/Sales-associate,9996259.html >
McLeod, S., 2025. Gibbs Reflective Cycle. Online. Available through < https://www.simplypsychology.org/gibbs-reflective-cycle.html >
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