Roles and Responsibilities in Health and Social Care Settings Assignment Examples

Introduction

The health and social care settings required the professionals to effectively understand the responsibilities and roles, this includes the different care workers and managers; these carry the specific tasks which contribute within the well being of individual. Moreover, the various working relationships are different from personal relationships and some of these are govern by the professional policies and ethics. The report will focus on the explaining the responsibilities and roles within the health and social care setting. Moreover, it will shed light on the explaining the methods of working relationship.

Task 1

1.1 Explaining roles and responsibilities in health and social care settings

Within the health and social care settings, the work of professional within the different roles, from the care workers to managers, social workers and nurses. Every role needs the distinct responsibilities.

• Personal care: These offer the major support to the individuals, this involves assisting in personal care, mobility, dressing and feeding. These are the major points within the care and responsible for the understanding the shifts in conditions of individuals and report to the seniors. For instance, the care workers are majorly responsible for managing the dignity of individual ad assisting within the [ADLS] daily living activities.
• Monitoring: These mainly respond to the requirement of medical, monitor the health of patient and administer the medication (Søvold et al, 2021). The nurses mainly work collaboratively along with the other professional and doctors to makes that the patient have the proper care. The nurses offer emotional support and administer medication to families’ individuals. This helpful in alleviate stress and anxiety.
• Care planning: The social workers manage the care plans, provide assistant to the vulnerable individuals, advocating for the needs and rights and linking with the services. These mainly work with the various marginalized groups, this helps in reducing the complexities in accessing the essential services. This includes financial assistance, healthcare and housing.

The major thread among the various roles is needed for effective communication, safeguard individuals in along with the different professionals. The efficient communication among the roles is paramount, mainly when the professionals are working within the multi-disciplinary team. The miscommunication increase the errors within the care delivery, every professionals need to carry out and understand the responsibilities.

1.2 Explaining ways in which a working relationship is different from a personal relationship

The major differences among the personal relationship and working relationship lie within the ethical conduct and professional boundaries which needed within the health and social care.

• Working relationships: These are formal agreements, governed by the policies and professional expectations. The efficient relationships are emphasized on the meeting the service user’s needs and task oriented, along with the clear boundaries. These makes sure about the professionals can be impartial and objective. For instance, a care worker might be responsible for the making sure about the well being of individual. These needs to be abstain from the developing the personal attachments which can clarify the professional judgment. The health and social care workers needs to manage the professional demeanor which priorities the rights and needs of individual. It means that making sure about the confidentiality, establishing the effective boundaries and avoiding the conflicts. The [HCPC] Health and social care professional council showcases the ethical guidelines which care works can follow.
• Personal relationships: These majorly are related to the emotional ties and informal rather than the major goals. They include the personal communication which lacks the boundaries and structure of the effective working relationships (Shreffler et al, 2020). The relationship includes the social interactions, family bonds and friendships based on the similar interest. For instance, within the personal relationship, shared activities and emotional involvement and personal relationships are important. These emotional attachments can increase the biased decision making within the health and social care setting. The professionals need to remain objective to offer the equitable, unbiased and fair care to all patients or service users.

Managing the distinction plays a major role in offering the safe and consistent care with the ethical guidelines and making sure about that the personal feeling can’t affect the professional decisions.

1.3 Explaining the role of regulators and advisors within health and social care

Advisors and regulatory play a major roles within shaping the practices in the health and social care.

• [CQC] Care quality commission: These regulate the services of health and social care within the England. This makes sure about the services are offered in the compassionate, effective and compassionate methods and meet the effective fundamental standards ([CQC] Care quality commission, 2023). The reports and inspections from the care quality commission offer help in identify the developmental areas. For instance, care facilities like as ongoing inspects the facilities of care, like as hospitals and care homes, to make sure that these can meet the effective legal standards.
• [NICE] National institute for the health and care excellence: These offer advice and national guidance to boost the health and social care (Hunter et al, 2020). The recommendations based on the evidence offer help to the practitioner to develop the effective decisions related to care. NICE’s effective guidelines majorly develop the effective decision making within the care and clinical environments. The different guidelines make sure that the care is provided within the manner which is compassionate and effective.
• Advisors: These mainly involve clinical consultants, legal professionals and compliance offers. There role is to offer the professional guidance on the practical, legal and practical factors of the care. For example, whenever dealing with the different complex cases such as mental health, the care professionals need to consult with the advisor. This makes sure that these are developing the effective decisions which are align with the effective ethical principles.

The various bodies provide the practical advice and enforce laws to make sure that the care services able to meet the high and national standards. Meanwhile, advisors offer the guidance based on the producers, policies and compliance.

Task 2

2.1 Explaining why it is important to follow agreed ways of working

Following the different agreed methods of working which is important manage the safety and consistency across the health care services. The working methods are majorly referred to organization procedures and policies which mainly introduced to standardized the delivery of care.

• Consistency: This makes sure about the consistency to all works with the professional in the similar manner, offering the uniform care.
• Safety: The compliance with the safety and health legislation decrease the risks to the services users and as well as staff (Buselli et al, 2020).
• Accountability: The clear procedure uphold the accountability of individual for protecting individuals and workforce they care and accountable the individual for the actions.

Deviating via the agreed methods might lead to legal consequences, miscommunication and errors. This is important which staff follows and understand the guidelines to safeguard the people they care and themselves.

2.2 Describing how to access details of agreed ways of working

The professionals within the health and social care might access the effective agreed ways of working via the different channels:

• Organisational handbooks: These mainly offer the compressive guidelines related to the expectations, procedures and policies within the organization.
• Online databases: Various organizations can offer the access to the effective digital resources which mainly contains the information which is up to date on the practices (Prasad et al, 2021).
• Training programs: The ongoing sessions of training makes sure that the staff need to be informed related to changes to the procedures and policies.

By making sure about the easy access related to the agreed working ways, the companies can boost the high quality care and decrease the errors.

2.3 Explaining how to contribute to quality assurance processes to promote positive experiences for individuals receiving care

The processes of quality assurance have been introduced to boost and monitor the care standards. These can include the staff evaluations, feedback mechanisms and audit. The health and social care workers mainly contribute within the procedures by:

• Reporting issues: Rapidly reporting related to the concern which makes sure about the problems might be resolved before goes up.
• Participating within audits: By offering the accurate information at the time of audit, can permits for the regular development.
• Adhering to the protocols: By ensuring about the producers can be followed correctly this offer help in managing the high quality care within the health and social care environment (Duarte et al, 2020).

The processes of the quality assurance, aims to provide the positive experiences to the individuals who are receiving the care. By regularly engaging within the procedures, the staff needs to offer help in making sure that the care should be patient centered, effective and efficient.

Task 3

3.1 Explaining the benefits of working in partnership with others in the health and social care sector

The partnership with the different health and social care plays a major role in providing the integrated and high quality care. The key benefit is about the development within the coordination and communication. When the therapist, social workers and health care providers collaborate, these mainly creates the effective and comprehensive care plans which can resolve the full range of person’s needs in social and medical both (Boniol et al, 2019). Another benefit is related to effective use of resources. By focusing on the resources such as facilities, equipment and staff, the organizations might lower the cost, decrease the service duplication and offer access to effective care. Lastly, this boosts the problem solving and innovation. By working with the professionals and teams bring the different perspectives. This leads to develop the solutions within the complex social and health care issues.

3.2 Describing examples of best practice of health and social care services working together

The significant example of the partnership working is the “[MDTS] multidisciplinary teams” ([MDTS] multidisciplinary teams, 2023). Within this the healthcare providers and teams from the diverse expertise such as physiotherapists, social workers, nurses and doctors, these work together to manage and plan the patient care. The MDT model makes sure that the expertise of each professional is utilized to develop the rounded and effective care plans. Another illustration is related to the “integrated care programs”, this includes [BCF] better care fund of UK (Shabir and Gani 2020). The effective initiative develops the collaboration among the health and local authorities to offer the coordinated care. Moreover, “Community based partnership” among the local organizations and health services offer the key practical model. For instance, effective partnership among the non profits and hospitals help in providing the care apart from the traditional method.

3.3 Describing ways of working that can help improve partnership working

The different strategies might be utilized to boost the partnership working within the care setting, the major use “shared digital records”. [EHR] Electronic healths records permit the different professionals participate within the care of individuals. This can provide help in accessing the updated data related to social care needs, treatment plans and medical history. The second method is to boost the partnership via the “joint professional and training development programs” (Mukhalalati and Taylor 2019). This is bringing social and healthcare workers together to provide them training sessions. It helps in build shared understanding of every responsibility and roles of profession. Lastly, the implementation of the “formal agreements partnership” likes as [MoUs] Memorandums of understanding might clarify the expectation, responsibilities and roles. The effective agreements set out the clear and transparent guidelines to boost the accountability.

Conclusion

Conclusively, it states that the understanding the responsibilities, aligning with the agreed working ways, managing the professional boundaries are the major parts within the health and social care. The different practices make sure to encourage the positive experience, high quality care and safe care. The processes of the quality assurance and regulatory bodies with all professionals function with the ethical principles and national guidelines.

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References

Books and Journals

Boniol, M., McIsaac, M., Xu, L., Wuliji, T., Diallo, K. and Campbell, J., 2019. Gender equity in the health workforce: analysis of 104 countries (No. WHO/HIS/HWF/Gender/WP1/2019.1). World Health Organization.

Buselli, R., Corsi, M., Baldanzi, S., Chiumiento, M., Del Lupo, E., Dell’Oste, V., Bertelloni, C.A., Massimetti, G., Dell’Osso, L., Cristaudo, A. and Carmassi, C., 2020. Professional quality of life and mental health outcomes among health care workers exposed to Sars-Cov-2 (Covid-19). International journal of environmental research and public health, 17(17), p.6180.

Duarte, I., Teixeira, A., Castro, L., Marina, S., Ribeiro, C., Jácome, C., Martins, V., Ribeiro-Vaz, I., Pinheiro, H.C., Silva, A.R. and Ricou, M., 2020. Burnout among Portuguese healthcare workers during the COVID-19 pandemic. BMC public health, 20, pp.1-10.

Hunter, E., Price, D.A., Murphy, E., van der Loeff, I.S., Baker, K.F., Lendrem, D., Lendrem, C., Schmid, M.L., Pareja-Cebrian, L., Welch, A. and Payne, B.A., 2020. First experience of COVID-19 screening of health-care workers in England. The Lancet, 395(10234), pp.e77-e78.

Mukhalalati, B.A. and Taylor, A., 2019. Adult learning theories in context: a quick guide for healthcare professional educators. Journal of medical education and curricular development, 6, p.2382120519840332.

Prasad, K., McLoughlin, C., Stillman, M., Poplau, S., Goelz, E., Taylor, S., Nankivil, N., Brown, R., Linzer, M., Cappelucci, K. and Barbouche, M., 2021. Prevalence and correlates of stress and burnout among US healthcare workers during the COVID-19 pandemic: a national cross-sectional survey study. EClinicalMedicine, 35.

Shabir, S. and Gani, A., 2020. Impact of work–life balance on organizational commitment of women health-care workers: Structural modeling approach. International Journal of Organizational Analysis, 28(4), pp.917-939.

Shreffler, J., Petrey, J. and Huecker, M., 2020. The impact of COVID-19 on healthcare worker wellness: a scoping review. Western Journal of Emergency Medicine, 21(5), p.1059.

Søvold, L.E., Naslund, J.A., Kousoulis, A.A., Saxena, S., Qoronfleh, M.W., Grobler, C. and Münter, L., 2021. Prioritizing the mental health and well-being of healthcare workers: an urgent global public health priority. Frontiers in public health, 9, p.679397.

Online

[CQC] Care quality commission. 2023. Online. Available through https://www.cqc.org.uk/

[MDTS] multidisciplinary teams. 2023. Online. Available through <https://www.scie.org.uk/integrated-care/research-practice/activities/multidisciplinary-teams/#:~:text=What%20are%20multidisciplinary%20teams%3F,plan%20and%20coordinate%20people's%20care.https://www.scie.org.uk/integrated-care/research-practice/activities/multidisciplinary-teams/#:~:text=What%20are%20multidisciplinary%20teams%3F,plan%20and%20coordinate%20people's%20care./>